COMPLAINT ANGRY CUSTOMER DSTV MULTICHOICE

Good day my name is Patricia Selolo my Ref ***0 when I make Payment, my son went to the shop and pay my DSTV as usual 400 and then when we switch it on we are blocked. so I don't understand why when I phone they told me i owe them . i ask why and they say i have a new contract for the next 23 months meaning this is the first month. problem is no one or I never phone and ask If I wanted a 24 months contract. They don't know my situation if i want to downgrade they just go on and my a decision for me on my expense. I would prefer month to month so that if i can not afford can just cancel. I phoned them i spoke to Nonduduzo Fisi at 03:10 03.10.2024 and explain which she transfered me to the other department and i hold for long and got cut off. i phoned again and spoke to Seyamkelo at 14:10 03.10.2024 which he also did the same as Nonduduzo. I need you guys to remove me on contract don't bind me with something that I cannot afford. I am on this platform because on the phone is just a waste. so unprofessional.

your faithfully

patricia selolo