XH
Xoli H
1 reviews | Active since Apr 2020
07 Apr 2020, 01:36
Complaint
I've had a bad experience with multichoice. When I call their call centre, my calls get cut off. I've laid a complaint on line, via e-mail and also on twitter, to date I haven't been assisted. They don't take their customers seriously, to them we're just a number!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Apr 2020, 07:10Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Apr 2020, 07:10
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
07 Apr 2020, 10:28Hi Xoli H,
We at MultiChoice, have a service philosophy which includes a customer-focused policy. We do our best to provide you, our valued subscriber, with superior service and thus your recent unsatisfactory experience is regarded with all seriousness.
Please advise us of your query, so that we can assist you with the account.
Kind regards
DStv: Hello Peter Team
We at MultiChoice, have a service philosophy which includes a customer-focused policy. We do our best to provide you, our valued subscriber, with superior service and thus your recent unsatisfactory experience is regarded with all seriousness.
Please advise us of your query, so that we can assist you with the account.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Apr 2020, 10:28
Official
Hi Xoli H,
We at MultiChoice, have a service philosophy which includes a customer-focused policy. We do our best to provide you, our valued subscriber, with superior service and thus your recent unsatisfactory experience is regarded with all seriousness.
Please advise us of your query, so that we can assist you with the account.
Kind regards
DStv: Hello Peter Team
We at MultiChoice, have a service philosophy which includes a customer-focused policy. We do our best to provide you, our valued subscriber, with superior service and thus your recent unsatisfactory experience is regarded with all seriousness.
Please advise us of your query, so that we can assist you with the account.
Kind regards
DStv: Hello Peter Team