AM
Arnold M
1 reviews | Active since Jul 2020
26 May 2021, 22:23
Complaint
I paid R629.00 today (26 May 2021) but I am still struggling to view my services. My packages are as follow Compact R409 and PVR access R100 and access subscription package R115 = R62.00 Access Subscription decoder is the one that is working currently but compact decoder is not. I have been asked to pay another R125.83 again, what for I don't know and even the consultant can't explain this. # His feedback Jonathan Hi customer, may I navigate your account offline and inform you once it has been resolved via the address - ***. I am not happy at all as I am feeling that Multichoice is robbing me day light. Customer number ***4
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Replies (2)
DStv (MultiChoice)'s replyOfficial
27 May 2021, 08:26Hi Arnold Mosidi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 May 2021, 08:26
Official
Hi Arnold Mosidi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AM
Arnold M's updateReviewer Update
27 May 2021, 09:31Compact *** PVR access function is not working at all.
AM
Arnold M's update27 May 2021, 09:31
Reviewer Update
Compact *** PVR access function is not working at all.