Complaint

I'm extremely dissatisfied with the DSTV service I'm receiving. I filed a complaint a few days ago, and after a lengthy battle, the matter was resolved (see email below). Suddenly, I receive an SMS informing me that I owe money and that my payment was not received. We now back again to my initial complaint. I've been without television for two days now. The customer service is abysmal. I would have cancelled this long ago if I didn't have children.

################ ENQUIRY REFERENCE NUMBER : ***8

Good day

Thank you for your Email.

Please kindly note that I called the number reflecting on the email to get account details but to no avail. The payment is reflecting on the account and services are connected.

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