Complaint

I pay my DSTV subscription annually. This year I paid the annual subscription via the DSTVn app. A day later DSTV take the subscription amount automatically out of my Nedbank account. It took me two months and two visits to their Customer Centre in Randburg to get them to pay back the the amount they had taken from my account. This week I find that they have put through another transaction against my account for R11329.21 even though I have already paid a full years subscription. It is a nightmare dealing with this comapany - now I have to fight to recover this money from them.