COMPLAINT

i HAVE BEEN GOING UP AND DOWN WITH THEM AND I CALL THEM THEN THEY TELL ME THAT THE SERVICES ARE ACTIVE BUT 3DAYS DOWN THE LINE THEN MY SERVICES ARE DISCONNECTED NOW THEY TELLING ME I NEED TO PAY X AMOUNT FOR THEM TO CONNECT MY SERVICES WHEN NO ONE TOLD ME EVERYTIME I CALLED THAT I HAVE AN AMOUNT THAT I NEEDED TO PAY ALL THEY DID WAS TO TELL ME THAT THEY GOING TO ESCALATE TO THEIR JOURNALS DEPARTMENT TO REFUND- TODAY I SPOKE TO SIBUSISO WHO SAID HIS THE AGENTS TEAM LEADER WHO HAS ADVISED TO CALL ME BACK BUT HAS NOT CONTACTED ME SINCE....