complaint

my mother visited one of your franchise in Butterworth eastern cape ,her dstv had no signal ,your staff or whoever is working there told her it will cost her R800 just to repair the dstv and when she wanted to buy the LLB they told her its R100 the other staff member to her they do not sell it .their number is ***.this is day light ******* and ***** as im quit sure they have ****** our mothers and gramothers because they are not educated enough to know these things.the staff there is rude and abrupt .