Complaint

Acc. No. *** Complaint I write this in utter frustration and disgust in response to the extremely poor service received in dealing with your call centre. • We have been loyal customers of Multichoice since 1986. • The Saga started on Friday 30 August 2019. • We are in the process of converting our accounts into 3 view system. • We spoke to these people in your call centre: - 1. Sholene - 30/10 Afternoon 2. Katlego - 30/10 Evening 3. Thulile - 1/9 Morning 4. Daisy - 1/9 Afternoon 5. Sudhir Dahadur - 1/9 Afternoon 6. Ayanda - 2/9 Morning 7. Mantu - 2/9 Afternoon 8. Makhosi - 2/9 Evening • At the time of this email our DSTV is still not functioning and it would appear that none of these people have the necessary s****s and knowledge in order to deal with our problem. • The complete lack of listening and verbal s****s was apparent throughout. • Apparently, IT Is to blame as it was escalated, they’re on two occasions during the weekend and today. • At this stage I am ready to sue for breach of contract as you are not delivering the service that you promised. • I am also writing a similar letter to Hello Peter and on social media. • I am now also considering to take my business to your opposition NETFLIX! • I implore you to investigate this in the utmost urgency and communicate with me.