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emsie P

1 reviews | Active since Mar 2012

26 Jan 2017, 14:42

Complaint

<p>To Multichoice</p> <p>After cancelling my account telephonically 2 years ago and receiving confirmation your account balance is zero and inactive .I came to realise after speaking to my Bank that I have been blacklisted by Multichoice</p> <p> </p> <p>How is the above policy ? If I had no dealings since my account was cancelled with Multichoice are you hard-up for business to do this to ex customer or WHAT ?????</p> <p> </p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2017, 14:57
Official

Dear Emsie

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2017, 16:20
Official

Good day Emsie

We apologise for the problem caused. We have forwarded your query to the relevant department to assist.

We'll follow up with the team and provide feedback.

Thank you

Girly