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tasneem I

1 reviews | Active since Apr 2018

24 Apr 2018, 15:44

Complaint

I have chattered with a few agents 3 moths ago and have all proof that my services will not be suspended , I have come from holiday and scanned all my documents to multi choice ,but still then they have the incorrect details , I am hassling with multichoice and there agents that are not supervisors acts like they are , They assure me re connection fee will be waved and suspend as they please too , I have even proof of all my emails that was sent too me , Multi choice your services sucks ,

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Apr 2018, 19:21
Official

Dear Tasneem Isaacs

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Apr 2018, 21:19
Official

Good day Tasneem

Thank you for sending us your query.

I've checked on various communication sent and received regarding the account. Our records confirm that you're required to pay R3000.00 for the reconnection of service.

Furthermore, the payment is required before we can proceed with payment plan arrangement within 24 hours. You can also interact with our finance team directly on *** for further assistance.

Kind regards

Dinah

Best regards,