Complaint

Good day. I am a pensioner and DSTV incorrectly deducted R3959 from my bank account and my correct installment is only R933 per month. I have called DSTV four times to correct this, using my airtime over a R100 without any result. I now this morning again received a SMS saying that they are going to disconnect my DSTV for non payment, the bank did reverse the R3959 payment and there is enough money in my bank account to pay for the correct amount.

Thank you in advance. Mrs Theresa Paul