AM
Arnold M

1 reviews | Active since Jul 2020

03 Jun 2021, 20:19

Complaint

I am no longer enjoying DStv services and even thinking of calling it a QUITS with you. I paid dstv(Multichoice) in full on the 26th May 2021 amount R629.00 but my services are not working, why I don't know...

My packages are as follow Compact R409 and PVR access function R105 which is equal to R629.00

Iam tired of being reconnected by you now and then and this is my expense as well again as I have to contact dstv now and then.

Smart card number *** and PVR access function both are not working. Customers number ***4

0
Replies (3)
AM
Arnold M's update03 Jun 2021, 20:25
Reviewer Update
My packages are as follow Compact R409 and PVR access function R105 and Access Subscription decoder R115 which is equal to R629.00 per month.
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jun 2021, 11:34
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
AM
Arnold M's update04 Jun 2021, 19:42
Reviewer Update
My query is not yet resolved, here is the
Reference#INC-584898