ND
Nombuso D
1 reviews | Active since Dec 2019
04 Feb 2023, 21:40
COMPLAINT
I have called the call centre tonight, 4 times today as they kept answering but pretended that they do not hear me as spoke Mianda earlier. The last agent I spoke to Sna was rude and was not listening to me and refused to call her team leader she refused and when I also asked to be put through to rate her call, she refused too. I did not drop the call for over 30 minutes. I cancelled my services and will advised friends and family to do so as this is ridiculous and to be treated like i am not paying for my services.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
04 Feb 2023, 22:19Hi Nombuso Dlepu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Feb 2023, 22:19
Official
Hi Nombuso Dlepu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
