ND
Nombuso D

1 reviews | Active since Dec 2019

04 Feb 2023, 21:40

COMPLAINT

I have called the call centre tonight, 4 times today as they kept answering but pretended that they do not hear me as spoke Mianda earlier. The last agent I spoke to Sna was rude and was not listening to me and refused to call her team leader she refused and when I also asked to be put through to rate her call, she refused too. I did not drop the call for over 30 minutes. I cancelled my services and will advised friends and family to do so as this is ridiculous and to be treated like i am not paying for my services.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2023, 22:19
Official
Hi Nombuso Dlepu, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team