NM
Nnini M

1 reviews | Active since Feb 2024

05 Feb 2024, 18:11

Complaining

Greetings

I'm writing this email with great sadness regarding multichoice which I have been paying my package of R470 in previous months..but unfortunately this month they blocked my current account when I call them this morning at 09:20 and was talking with their consultant(Mpilo Zongo)and explained everything . He promised to get it resolved before 3`o'clock after speaking with their finance officials to clear the other account which was supposed to be canceled a long time ago and hasn't call me back till this hour because it is no longer working and I'm only aware of the one that I always pay ..may I be helped as this has been happening for quite some time now it happened last year October/November and I paid R271and went to three rivers branch ,they said its internet which I don't know but paid instead to close the second account and the account was ok but now again they say I owe the dish which resulted in blocking my current activated account

You or they can check on the system with my ID number ***

My Name is Nnini Mnqosine ***

Welcome to Hellopeter!

---------- Forwarded message ---------- From: Etso Mnqosine <***> To: Hellopeter <***> Cc: Bcc: Date: Mon, 5 Feb 2024 17:44:09 +0200 Subject: Complain regarding multichoice

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2024, 18:44
Official
Hi Nnini Elizabeth Mnqosine, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
NM
Nnini M's update06 Feb 2024, 15:15
Reviewer Update
Gooday...

Multichoice has not yet rep**** till this hour what Is the way forward from here because nothing has been done as they require me to pay that amount of R271 which I don't know can I please be helped as soon as possible because my current activated account is still blocked

My cell number is *** (Nnini)
NM
Nnini M's update06 Feb 2024, 17:17
Reviewer Update
Good day Hellopeter team

This is an Email of gratitude to all the team. The multichoice did call and the matter was resolved , my decor is now working thank you so much may you be blessed and help others.

Till next time. I thank you.