complain with DSTV

<p>I logged a complain three weeks ago, and Rupert from DSTV rep**** as if he is gonna solved my problem, You treat your cusomers badly, i have calculated my premiums i have paid more than R2400 since from 2007 for the insurancewith DSTV but now when im claiming i get this attitude with bad bad bad service, and the worst i didnt go and ask for the insurance, you gave me a call and and propose it to me, and because i became stupid and playing with my money i agreed.</p> <p> </p> <p> </p> <p>This was my complain below. and i'm still compaining with bad bad bad services of DSTV>>>>>>>>>>></p> <p>My decoder died, and cannot work anymore, the model of my decoder was 1110 of which is using the 40cm dish, since i have an insurance of about almost 10 years now, i went to claim for a help at Bloemfontein Multichoice, where they gave me a 4u decoder model, then the problem is the 4u model decoder dont get signal from my dish of 40cm, they told me to get or purchase 80/90cm dish so that the new 4u decoder that is replacing my old one will get the signal or work proparly. but my problem is why i couldnt get helped with the decoder that will work on my dish, and again why if the decoder is upgraded why cant they install the 80/90cm dish for me as it was not my problem that they only have 4u decoder model and not 1110 model decoder</p>