Complain about staff

Hi,

I just got off the phone now with Siphesihle Stock, a call centre agent. First he cannot speak English, I even asked him to speak vernac with me because he didn’t understand anything. I can’t watch DSTV on my smart tv, its asking me to put the code that’s appearing on the tv to DSTV now but I unable to to put the code. I’m Not getting an option to. This guys was clueless, I was so frustrated. He has no clue,I even asked if he’s in training, never mind the language barrier. What are you guys hiring there? I’m still in shock 😲 please listen to that call and retrain your ridiculous staff. I’m disgusted.