PM
Phindile M

1 reviews | Active since Sept 2022

05 Sept 2022, 11:52

Complain

Dstv multichoice’s services is very poor i bought a Dstv internet router on monday got it on wednesday and then call yo activate it, then i was told to make payment of which i did but since then its been a struggle was sent to rica the simcard and then was told to take the router to a walk in centre of multichoice which is 180km from where i stay but no luck since then i have been sent from pillar to post with no help, even today i just called one lady said i must cancel the deal nd reapply again nd the oyher said the simcard is not activated i got 2 escalation numbers one i got saturday which is *** they say it shows closed thou my problem is not solved and the other escalation number is *** i got today. It been 5 days now the touter is not working and i have paid it since the 01Septembet2022 until today 05 September 2022 i havent got any help.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2022, 11:57
Official
Hi Phindile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team