Complain 6

Good day Hellopeter

I have a problem with dstv multichoice for over charging me for their services.

During April around the 30th I have requested them to load me movies which is R99.00, but they did not load the movies and I did report to them, and I even asked them to cancel it,instead I was charged for none existing amount on the 3rd of May my services were disconnected when I enquired on the 5th of May how much am I owing I was told to pay R900.33.

On the 11th May they again said I owe R1304.4 of which my services were disconnected by then on the 12th May the amount was then changed to R609.83. Still the services were disconnected but I am charged.same day of the 12th May the amount escalated to 1148.83 of which on the 24th of May I paid R200.00 but the services were disconnected the amount that they say I owe was now R948.83.

Month end of May I demanded the statements that's where I realised I was charged for premium which is R55.00 and the R99.00 for the movies and R49.00 for showmax all of this I don't have and I explained many times to dstv. According to me the amount that I owed was R640.00 but now that my services were disconnected it should be lesser than that amount.

I will really appreciate your help.

Parkies Precious

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84 Van Staden street,Sanderville

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Kind regards

Parkies N.A.P