1 reviews | Active since Oct 2022
Complain
I logged a complain last week concerning my account being disconnected however I was contact by Ntando who reconnected it and assured me it will stay reconnect and I will make my next payment of R439 on the 31 October, to my surprise my dstv is disconnected again so I don't know if it for getting me off they're back or what. Mind you I called in this morning spoke to Siphesihle who transferred my call to Nazo who told me she will call me back in 5 min because the system is slow I'm still waiting for that call back, to my surprise she was clueless and didn't know what I was talking about meaning no one captured notes or updates on my complain. I don't know how these people work now I have to relay same story to everyone that contact me I'm not happy with the service I'm getting from dstv. It's time consuming and I'm using my airtime.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
