IZ
Idah Z
1 reviews | Active since Jun 2021
04 Jun 2021, 19:36
Complain
I'm having a problem with DSTV multi choice. My contract with them is suppose to be R548 .00 per month but they always debit different amount from what we've agreed on.
I'm still waiting for my refund from March because they debited R1047.00. They claim that they cannot get hold of me but when they call for other promotion they are able to get me. Last month the debit +- 720 instead of R548. 00 and when I try to contact them those answering machine keep on sending me from pillar to post.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
07 Jun 2021, 13:45Good day,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the discount has been allocated correctly on the account. We sincerely apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the discount has been allocated correctly on the account. We sincerely apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jun 2021, 13:45
Official
Good day,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the discount has been allocated correctly on the account. We sincerely apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that the discount has been allocated correctly on the account. We sincerely apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team