1 reviews | Active since Nov 2013
COMPLAIN
<p>Good day</p> <p>Kindly assist, on the 30 June 2017 i called multichoice inquiring about the amount that i need to pay, spoke to a lady and she gave me and amount of R128.00 and i asked her several times if that was the correct amount and she said yes. On the 1 July 2017 when i woke up the dstv has been locked, i called dstv again to inquire which i spoke to a gentleman and gave me a different amount to pay, and he advised me that there wss an error on their system they will reverse the fees, as i did not call multichoice and request to close my line. today i get a message telling me that i need to pay R123.44 in order for the line to be activated.</p> <p>kindly sort out the mess on your side cause it not fair for me to be calling dstv after every 2 weeks regarding the same thing, </p> <p> </p>
Dear Tselane
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Dear Tselane
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
