TM
TSELANE M

1 reviews | Active since Nov 2013

17 Jul 2017, 15:43

COMPLAIN

<p>Good day</p> <p>Kindly assist, on the 30 June 2017 i called multichoice inquiring about the amount that i need to pay, spoke to a lady and she gave me and amount of R128.00 and i asked her several times if that was the correct amount and she said yes. On the 1 July 2017 when i woke up the dstv has been locked, i called dstv again to inquire which i spoke to a gentleman and gave me a different amount to pay, and he advised me that there wss an error on their system they will reverse the fees, as i did not call multichoice and request to close my line. today i get a message telling me that i need to pay R123.44 in order for the line to be activated.</p> <p>kindly sort out the mess on your side cause it not fair for me to be calling dstv after every 2 weeks regarding the same thing, </p> <p> </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Jul 2017, 16:03
Official

Dear Tselane

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team