PS
Patrick S

1 reviews | Active since Dec 2016

28 Dec 2016, 13:02

Complain

<p>My name is Patrick Sithole I have a problem with multichoice my customers number is ********** 9 n I'm a DPP customer since I joined this plan I experiencing nightmares with their pathetic service that's stinks. They debit my account any day they want they even cancelled my insurances without my knowledge I really hate their service at all level.Your call their billing department u will hold on for decades with any help multichoice can go to he'll with their bad service they are like home affairs.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Dec 2016, 13:10
Official

Dear Patrick Sithole

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Dec 2016, 17:12
Official

Dear Patrick Sithole

We sincerely apologise for the frustration and inconvenience you have experienced with our service.

Providing customers with unsatisfactory service is not in line with our ethic. We do our best to provide you, our valued subscriber, with superior service.

Further we confirm insurance has been activated for both of your decoders. Please be assured of our best service and intentions at all times.

Regards

Elna

Best regards,