**** Company

So first I had an issue with DStv about my refund and them not wanting to refund my money. I did get the refund but not all the money nevertheless dstv decided to debit my account without my authorisation or concent and I don't even have a dstv account. Now I want my refund they tell me 14 working days now I enquire about it they first say it will be in my bank account soon it's processed. Then I ask again they say it hadn't even been authorised yet so what nonsense is that I must wait months but they quick to take my money.