1 reviews | Active since Mar 2017

17 Mar 2017, 13:22

COME ON DSTV - I'm a long standing client

<p>Current decoder PACKS up - tecnical error. Thought to upgrade, being a cleint of DSTV for many years and ge the Explorer deal. Application with credit dept over 12 days and the call centre keep escalating it and has no phone no to physically contact them and unable to help me further. I have no TV for my KIDS and its a long weekend. I wish someone at DSTV could let me know that decision I can decide a way forward. PLEASE HELP</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Mar 2017, 15:00
Official

Dear Sheron Singh

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Mar 2017, 16:08
Official

Good day Sheron Singh

It seems there has been an oversight in terms of your price Lock application for which we sincerely apologise. Please allow me to rectify the situation by escalating your application to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert