JP
Jonathan P
1 reviews | Active since Sept 2020
18 Sept 2020, 18:37
Come on DStv.....
Still waiting for this DStv Now error to be solved. What does it take?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Sept 2020, 18:47Hi Jonathan Piek,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply18 Sept 2020, 18:47
Official
Hi Jonathan Piek,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Sept 2020, 21:28Hi Jonathan Piek,
Our records indicate your DStv Now access is active and linked to the following email address *** . We will assist you further to ensure you are able to stream successfully.
Kindly send us screen shots to enable us investigate and assist accordingly or escalate to the 2nd line of assistance to the technical department.
- Screen shots of the error message, on your devices
- Device make and model you are using to stream
- Email address used for the DStv Now App
- DStv now app version (if accessing from a mobile device)
- Web browser version (if accessing on the web)
- screen shots of the speed test results (take the speed test on www.speedtest.net click GO)
Please send all this information to ***, and we will contact you with information and feedback to assist accordingly.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Our records indicate your DStv Now access is active and linked to the following email address *** . We will assist you further to ensure you are able to stream successfully.
Kindly send us screen shots to enable us investigate and assist accordingly or escalate to the 2nd line of assistance to the technical department.
- Screen shots of the error message, on your devices
- Device make and model you are using to stream
- Email address used for the DStv Now App
- DStv now app version (if accessing from a mobile device)
- Web browser version (if accessing on the web)
- screen shots of the speed test results (take the speed test on www.speedtest.net click GO)
Please send all this information to ***, and we will contact you with information and feedback to assist accordingly.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Best regards,
DStv (MultiChoice)'s reply18 Sept 2020, 21:28
Official
Hi Jonathan Piek,
Our records indicate your DStv Now access is active and linked to the following email address *** . We will assist you further to ensure you are able to stream successfully.
Kindly send us screen shots to enable us investigate and assist accordingly or escalate to the 2nd line of assistance to the technical department.
- Screen shots of the error message, on your devices
- Device make and model you are using to stream
- Email address used for the DStv Now App
- DStv now app version (if accessing from a mobile device)
- Web browser version (if accessing on the web)
- screen shots of the speed test results (take the speed test on www.speedtest.net click GO)
Please send all this information to ***, and we will contact you with information and feedback to assist accordingly.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Our records indicate your DStv Now access is active and linked to the following email address *** . We will assist you further to ensure you are able to stream successfully.
Kindly send us screen shots to enable us investigate and assist accordingly or escalate to the 2nd line of assistance to the technical department.
- Screen shots of the error message, on your devices
- Device make and model you are using to stream
- Email address used for the DStv Now App
- DStv now app version (if accessing from a mobile device)
- Web browser version (if accessing on the web)
- screen shots of the speed test results (take the speed test on www.speedtest.net click GO)
Please send all this information to ***, and we will contact you with information and feedback to assist accordingly.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Best regards,