AL
Antionetta L
1 reviews | Active since Mar 2012
20 Mar 2016, 19:14
come on
For the second time this week my dstv does not have signal. The call centre was very unhelpful after 10 min on the phone with them. I pay my dstv every month for a service thats not always working and also have to waste my airtime everytime. I hope we are getting a refund or something.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Mar 2016, 15:50Hello antionetta,
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoder tested at the nearest MultiChoice branch or agency. Our technical team will test your decoder and provide the relevant feedback.
Thanks again for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoder tested at the nearest MultiChoice branch or agency. Our technical team will test your decoder and provide the relevant feedback.
Thanks again for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply21 Mar 2016, 15:50
Official
Hello antionetta,
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoder tested at the nearest MultiChoice branch or agency. Our technical team will test your decoder and provide the relevant feedback.
Thanks again for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response.
As discussed, please have your decoder tested at the nearest MultiChoice branch or agency. Our technical team will test your decoder and provide the relevant feedback.
Thanks again for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,