NN
Naledi N

1 reviews | Active since Apr 2021

31 May 2024, 13:45

COLUMBINE/ MABALENG DSTV has ZERO SERVICE ! PATHETIC APPALLING

I’ve been waiting in the queue for a third party form to change banking details. HOW IS IT THAT ONE PERSON HOLDS THE FORMS AND LEAVES WITH THE KEY AND THE STAFF HAS NO ACCESS TO THE FORM? LITERALLY WAITED OVER 1 hour to get the form? WHAT KIND OF NONSENSE IS THIS? The staff has no care in the world because it’s not their issue. This is the branch in Columbine also known as Mabaleng.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 May 2024, 13:57
Official
Hi Naledi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NN
Naledi N's update31 May 2024, 14:06
Reviewer Update
I need that feedback URGENTLY CAUSE IM STILL WAITING. It’s the second time coming back here and now I must wait. It’s not on that such a big block, only one person has access to this.