Clueless technicians. Waste of time and money. Pathetic service.

<p>My PVR has packed up, and I am trying to get my Pace decoder set up to view DSTV. They have successfully swopped my account to the Pace decoder, but they cannot get the Xtraview link broken between the 2. I have now spent more than 2 hours on the phone talking to numerous agents, all who try the same thing over and over and over and over again even though it's not working.</p> <p> </p> <p>They apparently escalated the problem with a promise that it will be resolved. Guess what, nothing.</p> <p> </p> <p>They answer my messages on Facebook, and now we are trying the same old sh*t once again. Guys, we are not trying to change the world here.</p> <p> </p> <p>All that they want you to do over and over and over is unplug your decoder, wait for 10 seconds, and try again. O, and I was asked to remover the smart card and wipe it once. I was also asked whether my HDMI cable was plugged into my tv as I am not using my PVR.... This is where I propperly stripped my moer. </p> <p> </p> <p>I hate having to deal with this company. Cannot wait for another alternative to become available. DSTV Multichoice, you absolutely suc****!</p>