Clueless consultants

Shocking Customer service!!! An Extra view that suddenly stopped working after the service was stopped on the 02 February 2021. When it was activated again, it worked for a few minutes and stopped. I have called the DSTV customer care for almost a week now and no one is able to assist.

Yesterday, a consultant managed to assist but it only worked for a few minutes after my call. i have used a lot of airtime trying to resolve this but no one seems to assist. I don't know where I am going to get the assistance if their trained consultants cannot fix the matter.