Clueless

I am disgusted at the lack of service I'm getting from DSTV

My acc number is ***. I've spoken countless times to agents, I've spoken to what's app agents, I've spoken to live chat agents and to agents over the phone so many times. You can actually check on the calls because I know the calls are recorded.

First of all, even though I only use 1 device, each time it says streaming limit reached and then I miss out on my live soccer matches. This has been going on for months. Now on top of that, DSTV has taken the app off my Hisense tv without letting us know and I just bought a new tv 6 months ago. So how do you just do things without notifying the client?