Closure of Account

<p style="color: #555555;">I Closed my Mulitchoise account and&nbsp;<span style="color: #444444; font-family: Calibri, sans-serif; font-size: 15px; line-height: 21.3px; background-color: #ffffff;">I am awaiting a Refund From December 2015 of R 1413.23.</span></p> <p style="color: #555555;"><span style="color: #444444; font-family: Calibri, sans-serif; font-size: 15px; line-height: 21.3px; background-color: #ffffff;">I was then asked for a copy of my ID and a stapmed Bank Statement on order to receive my refund which i did.</span></p> <p style="color: #555555;"><span style="color: #444444; font-family: Calibri, sans-serif; font-size: 15px; line-height: 21.3px; background-color: #ffffff;">Then i received an email saying "&nbsp;</span><span style="color: #000000; font-family: Arial, sans-serif; font-size: 13.3333px; line-height: 18.9333px; background-color: #ffffff;">Kindly note the&nbsp;reversal of R1095.10 was incorrectly duplicated on your account, the duplication has been rectified hence the&nbsp;amount available for&nbsp;refund is R318.83 and not R1413.93. "</span></p> <p style="color: #555555;"><span style="color: #000000; font-family: Arial, sans-serif; font-size: 13.3333px; line-height: 18.9333px; background-color: #ffffff;">This was on the 14th of March 2016. Since then I have been asking for a copy of MyJournal for 2015 to be sent ot me, as I am trined accountant i would like to see this "reversal" that never actually happed. But Multichoice have still not sent it through after numberouse emails.</span></p> <p style="color: #555555;">&nbsp;</p>