1 reviews | Active since Sept 2012
Client Service means NOTHING to Multichoice
I can't believe this, I'm going to continue paying for services that I'm not receiving(No BoxOffice + Catch Up & I'm a Premium Subscriber) + I want to know how You obtained My Banking details because I can't remember furnishing You with that (If You have proof,please send Me the recording)...<br> <br> I've got to the point that I HATE Multichoice & I'm starting to find fault & be negative in Anything from / by Multichoice and this is affecting My Own quality of Life...All because of the most useless \Service Provider"...<br> <br> I hope You're aware of what a disgruntled customer did to CellC - wait & see what I do with You if this issue doesn't get resolved ASAP...You will know what brand damage a single customer can do"
Reference is made to my previous e mail regarding your Box Office titles that is not downloading.
Please insure that you have done the below
Check that all cables are securely connected and that there are no recordings in progress.
You must also check the signal strength and quality for the turners.
o Check status for both tuners (ideal is strength of 90 and quality of 100) If strength is low, suggest that the installer be called.
Should the problem persist please have your Explora Decoder tested at your nearest MultiChoice agencies or branch to determine if the problem is with the decoder or with the installation.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Reference is made to my previous e mail regarding your Box Office titles that is not downloading.
Please insure that you have done the below
Check that all cables are securely connected and that there are no recordings in progress.
You must also check the signal strength and quality for the turners.
o Check status for both tuners (ideal is strength of 90 and quality of 100) If strength is low, suggest that the installer be called.
Should the problem persist please have your Explora Decoder tested at your nearest MultiChoice agencies or branch to determine if the problem is with the decoder or with the installation.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert