AH
Albert H
1 reviews | Active since May 2014
31 Mar 2020, 11:09
Client service.
To communicate with them is very hard as their personell are not trained or do not understand. They deduct from debit orders the amount they like to deduct without talking to client. When you install new decoder they don't cancel the old one, while you asked them to do so. Then you get a very high account and also battle to get your money back. According to customer service they must not cancel old decoder. Why???
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Mar 2020, 11:12Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Mar 2020, 11:12
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
AH
Albert H's updateReviewer Update
31 Mar 2020, 16:41I t was not mine but I am installing a lot of DSTV decoders and so many come backs already. On my own account they deducted a R94 in sept and they cannot answer me. Why??
AH
Albert H's update31 Mar 2020, 16:41
Reviewer Update
I t was not mine but I am installing a lot of DSTV decoders and so many come backs already. On my own account they deducted a R94 in sept and they cannot answer me. Why??