CLAIMING MONEY FOR NO SERVICE RECEIVED

1. I called in September 2015 to have my debit order cancelled to make cash payments. The consultant i spoke to said its cancelled , however in October a returned debit order went off against my account<br> 2. I called in October 2015 to have reconnect my services and made payment<br> 3. I called in to ask why do I keep on getting messages that I am overdue, the consultant advised it's a mistake and the amount will be cleared<br> 4. I called in November to have my services disconnected before I went on holiday<br> 5. It was disconnected in November<br> 6. I contacted MultiChoice 15/01/2016 to have my services reconnected only to hear once again that my account is overdue ( knowing that I had no services so I can not owe money)<br> 7. I spoke with Lizeka Mxasa who told me it's a mistake from their side so she gave me the reconnection amount of R233, which I paid for reconnection <br> 8. This morning , my services was disconnected again and when I called in Khensani Mahwayi told me the previous consultant made a mistake , I should pay again, whilst my next payment should only be 25/01 <br> <br> SO, NOW MULTICHOICE EXPECTS THE CUSTOMER TO PAY FOR MISTAKES THEIR CONSULTANTS MADE<br> ARE THEY LOOKING FOR MONEY!!!!!!