SC
Senzo C
1 reviews | Active since Jul 2020
30 Dec 2021, 11:19
Claim
Last week my decoder was flooded by water then I took it to DSTV Agent in Pietermaritzburg and they said they did not have stock for my decoder hence I contacted dstv insurance they assised me and they said they were going to corier my decoder , thursday they sms(ed) me the the installer who is handling my case , I contacted that installer and they told me they dont provide decoders, I only need to contact them when I get a decoder. I have been calling the call center sinse yesterday and no one is helping me. right now I don't even know who to contact, because they do not respond
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Dec 2021, 12:57Hi Senzo Caluza
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Dec 2021, 12:57
Official
Hi Senzo Caluza
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SC
Senzo C's updateReviewer Update
31 Dec 2021, 07:32Let me assist you, while doing your investigation why dont I go and purchase a new decoder and email you my proof of purchase, and you pay me back the money I used to purchase the decoder.
SC
Senzo C's update31 Dec 2021, 07:32
Reviewer Update
Let me assist you, while doing your investigation why dont I go and purchase a new decoder and email you my proof of purchase, and you pay me back the money I used to purchase the decoder.