NC
N C
1 reviews | Active since Apr 2019
08 Sept 2020, 21:06
Circles
So I gave a review in August 2020 of DSTV. Received a private response from DSTV which was factually incorrect. I responded with the facts I had and included emails but I never received any further feedback back. It would seem that all DSTV likes to do is go around in circles and not commit to a resolution.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Sept 2020, 21:43Hi N C,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Sept 2020, 21:43
Official
Hi N C,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Sept 2020, 16:57Hi N C,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have requested that you provide me with a mail trail showing that you were advise to make a payment of R139.60 as your account was only due with that amount.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have requested that you provide me with a mail trail showing that you were advise to make a payment of R139.60 as your account was only due with that amount.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Sept 2020, 16:57
Official
Hi N C,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have requested that you provide me with a mail trail showing that you were advise to make a payment of R139.60 as your account was only due with that amount.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I have requested that you provide me with a mail trail showing that you were advise to make a payment of R139.60 as your account was only due with that amount.
Kind Regards,
DStv: Hello Peter Team
Best regards,