CHEATED BY DSTV

On 31 October DSTV discontinue all their mobile services like the drifta and so on. They said it’s too costly to keep these services running. Every one that had a mobile device and had insurance on the device would be given a R500 takealot voucher.

So after almost 3 months I eventually receive my voucher of R500 but what DSTV never told us is that voucher can only be used to perches DSTV products from takealot.

There is just about nothing one can buy for R500 DSTV related.

Now my complaint is. Where we were paying R55 PM that included 13 channels including supper sport 1 and 2 we are now forced to buy the full package op r900 + PM if we want to carry on receiving super sport 1 and 2 since these 2 channels are not available on any of their other packages.

So from paying R55 I must pay R900 for 2 channels. I have made countless calls to multi choice but they don’t care and it’s not their problem. There reply is (if you want ss1 and 2 get the full package)

We thought okay at least they are giving us the voucher just to learn that you have to spend it on something DSTV related.

They are *********** thousands of people like this. They are also saying if you have the premium package you get show max for free but what they don’t tell their clients is that you still have to buy data to watch or download from show max.

They charge you just about a R1000 to watch shows over and over and over this is bull sh@t its time that the broadcast complaints commission look into this.

How can you offer someone a service for 6+ years at R55 PM then just take it away and tell us go buy the premium package at R900 or R1000?

I really hope DSTV loose a lot of costumers and that they come to realise that without us the costumers they are nothing. You cant really buy anything with the voucher so they are not really Compromising.