Cheated

Dstv are ****mers and they do not have the decency to recognize their flaws and apologies. In Jan I paid R400 and used the incorrect reference number that was my mistake. I called them and explained what happened and sent them the correct ref number accompanied by proof of that payment. I complained on hello Peter something happened thinking it will be resolve to my disappointment I'm still here complaining about the same thing. In last week Wed I called again and I was told to call to follow up in 48 to 72 hours and to day I called and the lady told me there is nothing written and I must hold just to get rid of me. Dstv owes me R400 paid in Jan plus R266 paid in March plus R66 pain in March which I did experience the entertainment as my decoder was Deactivated the entire time. I am being ****** and I need help