JM
Josaya M
1 reviews | Active since Sept 2022
05 Dec 2024, 09:27
Chasing customer away
Smartcard : *** acc no ***1. Monthly subscriptions are paid up to date but disconnected now I'm told to pay more but my decoder has never been disconnected for months. Please help me with my money back so I can add up to buy Openview decoder once. Refence no (pay@ tranid ***). I was about to upgrade compact as holidays are about to start but now this thanks just refund. I paid on 03/12/ 2024.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
05 Dec 2024, 09:33Hi Josaya,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Dec 2024, 09:33
Official
Hi Josaya,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
JM
Josaya M's updateReviewer Update
05 Dec 2024, 11:22Still disconnected no response or my refund, just wanna move on. Connect or refund me that's all I ask.
JM
Josaya M's update05 Dec 2024, 11:22
Reviewer Update
Still disconnected no response or my refund, just wanna move on. Connect or refund me that's all I ask.
JM
Josaya M's updateReviewer Update
05 Dec 2024, 13:45When and how will I get my refund, as for Pabi I owe R47 and Kenneth 96, I payed R140 Kenneth say I payed late in November 2024 but was disconnected so pro rata is no more @ dstv you pay watch but watch and pay later so I do have a refund difference help get my money back and save me from dstv repeats.
JM
Josaya M's update05 Dec 2024, 13:45
Reviewer Update
When and how will I get my refund, as for Pabi I owe R47 and Kenneth 96, I payed R140 Kenneth say I payed late in November 2024 but was disconnected so pro rata is no more @ dstv you pay watch but watch and pay later so I do have a refund difference help get my money back and save me from dstv repeats.