1 reviews | Active since Jul 2014

25 Sept 2022, 18:17

Charlatans

These charlatans unilaterally changing the contract is signed which said I could stream on 4 devices at once has been now limited to 1 device. At a time of Blackouts (euphemistically called Load shedding) this is absolutely untenable. We have only 3 people in my family and have never abused the streaming service but it is the only way to watch DSTv during the numerous blackouts every day. This organization, being a total monopoly, does whatever it wants, charges exorbitant rates, puts their stupid logo on the top of the screen on every single channel and these logos cause burn in on OLED tvs, and change their contracts unilaterally without a second thought of the extent to which this negatively affects their customers. Can’t wait for them to lose their monopoly on sport - as soon as they do I will instantly cancel my account. DSTv is a grudge purchase which is equivalent to me to paying tax and rates. Plus they still owe me R10 000 for charging me for the Indian channels that I NEVER app**** for.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Sept 2022, 19:10
Official
Hi Alun, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team