1 reviews | Active since Aug 2016
Charlatan installers working for DSTV
<p>Bought an DSTV Explora which included installation. Installation happened on the 2nd of May by charlatans called 'BLING INSTATLLATIONS'. From day one the cable broke off at the dish receiver and decoder until we had enough and called an installer to re-instal this time a decent cable. The cable installed by the Bling Installation charlatans had severe water damage and was falling apart, literally into dust!! Thus they put an old ******* cable and got nicely paid by DSTV for their 'services'. The cable is now in my garage and anyone from DSTV can have a look at it (note, water damage to the cable, yet it did not rain in Krugersdorp since that date!). I demand a refund of R650 from DSTV for the cost of proper installation!</p> <p>DSTV, we always had brilliant customer service from the call centre, however check your agents working for you and cut out the charlatans!</p>
Dear JP Janssens
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear JP Janssens
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day JP
That's not what we'd like to hear , apologies. We have tried to contact you on the number linked to this profile to no avail.
We need more info so that we can assist further.
Please send us an alternative number privately .
Regards
Girly
Good day JP
That's not what we'd like to hear , apologies. We have tried to contact you on the number linked to this profile to no avail.
We need more info so that we can assist further.
Please send us an alternative number privately .
Regards
Girly
customer reference **********
Two weeks down the line...still no response/refund.
As mentioned in my review 'brilliant customer service from the call centre'...USED TO BE!
customer reference **********
Two weeks down the line...still no response/refund.
As mentioned in my review 'brilliant customer service from the call centre'...USED TO BE!
Good reason we have decided to install a new cable as we would be waiting for yesteryear to get DSTV working after a charlatan technician appointed by DSTV gave a rotten cable that broke off numerous times at the dish and the decoder. Yep DSTV contacted the very same day...only two weeks later no follow-up, no refund, nothing zip nada. As mentioned in my review on Hellopeter 'brilliant call centre', that is something in the past too. Customer service in the banana republic of South Africa does NOT EXIST!
Good reason we have decided to install a new cable as we would be waiting for yesteryear to get DSTV working after a charlatan technician appointed by DSTV gave a rotten cable that broke off numerous times at the dish and the decoder. Yep DSTV contacted the very same day...only two weeks later no follow-up, no refund, nothing zip nada. As mentioned in my review on Hellopeter 'brilliant call centre', that is something in the past too. Customer service in the banana republic of South Africa does NOT EXIST!