Charging cancelled decoder

Item: DStv (MultiChoice)
Rating: 1
Author: Samuel N

I cancelled my decoder in 2016 i just relialised last month that they have been charging me for that decoder. Now for me to get refund it's a mission.

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

07 Oct 2020, 09:22

Hi Samuel Ntabane,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply07 Oct 2020, 09:22

Official

Hi Samuel Ntabane,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

07 Oct 2020, 19:57

Hi Samuel N,

We have tried to contact you on ***, with no success.

Please can you confirm the details of the decoder that you were incorrectly charged for since 2016.

Awaiting your response.
Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply07 Oct 2020, 19:57

Official

Best regards,

Samuel N's updateReviewer Update

07 Oct 2020, 21:58

Good Evening,

The decoder that was incorrectly charged was the easy view one.

Regards

Samuel Samuel Ntabane

Samuel N's update07 Oct 2020, 21:58

Reviewer Update

Good Evening,

The decoder that was incorrectly charged was the easy view one.

Regards

Samuel Samuel Ntabane

Charging cancelled decoder

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