HJ
Hanno J

1 reviews | Active since Apr 2013

05 Dec 2016, 12:20

Charges on canceld account

<p>After months af my dstv package been canceld and given more then a calander months notice it has been brought to my attention that there is an outstanding amount of R350.60 on this canceld account</p> <p> </p> <p>Now why should I pay for something that has been canceld months ago and given more than a calander months notice for the cancelation? This is real poor service from a company as big has this</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Dec 2016, 12:39
Official

Dear Hanno

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2016, 09:39
Official

Good day Hanno

Please be advised that according to our records your account is reflecting a zero balance and your service has been inactive since February 2016

Please forward the notification you received advising of the outstanding amount in order for us to investigate and assist you accordingly.

Kind regards

Rupert

HJ
Hanno J's update06 Dec 2016, 13:34
Reviewer Update

Good Day Rupert

Can you give me an email address to forward you the notification?

Regards