******* CHARGES FOR SUBSCRIPTION TO DISNEY PLUS CHANNEL

I have been charged R139 extra over November and December 2023. The excuse by DSTV is that I have been mistakenly charged for subscription to the Disney Plus Channel and it has been reversed. But, the December reversal was only R107.61 so where did the other R31.39 disappear to?? I am guessing that the excuse is going to be that its an admin fee. Why must I pay for your mistake???? This is a **** and daylight ******* of *****ing clients money. Imagine if they receive R31.39 from every single client??? They are clever, they reimburse credit from the day that they process it, and then keep the change. This is *****ing!!!!!!! This must be rectified immediately and I want the full amount reimbursed!!!!! CUSTOMER NO ***0 PLEASE NOTE MY NEW EMAIL ADDRESS IS ***. PLSE RESPOND TO THAT EMAIL.