Charges for premium on wrong package
<p>On 12 March I app**** for the compact price plan and I were activated on premium the 15th of March. The customer care were contacted on various occasions and on the 9th of May it were corrected that leaves me with a bill of more than R900, that is not my fault and my secondary decoder were switched off</p> <p> </p> <p>Please dstv correct my balance </p>
Dear Danie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Danie
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Danie
Thank you for taking the time to contact us.
Our Price Lock is currently working on your billing query.
You will be updated with the feedback once received.
Kind regards
Dinah
Best regards,
Good day Danie
Thank you for taking the time to contact us.
Our Price Lock is currently working on your billing query.
You will be updated with the feedback once received.
Kind regards
Dinah
Best regards,
