Charged twice and get disconnected no help from AMANDA PHEWA DROPPED THE CALL WHILE WAS STILL HOLDING FOR A MANAGER KAAK SERVICE ****TY AGENTS

Charged twice but am disconnected. Multichoice is a kaak company that just chows our money without getting service. It's been 2 weeks calling them but they keep ascalating my calls but I don't get any response from that escalation department the ****ty agents don't know anything. Left hanging and don't get any answers from them charged twice and get disconnected and they debit more than they suppose to