Charged R1400 when DSTVAccount closed 2 months ago

To whom it may concern,<br> <br> I have been charged R1420.36 via a debit order from Multichoice just now (17 September 2015)<br> <br> My account was closed end of June 2015 so how is this debit order possible?<br> <br> I phoned your customer center who couldn't rectify the problem and suggested I phone *** instead and was not given a reference number when I requested one from the call center agent and she cut the call.<br> <br> I have dialed the recommended number and now I waiting for almost 20 minutes for someone in the relevant department to answer.<br> <br> Pathetic service and ******** execution of debit order - I hope someone sorts this out quickly.<br> <br> Regards,<br> <br> V Naidoo.