TR
Tshegofatso R
1 reviews | Active since Dec 2015
27 Aug 2021, 10:49
Charged for something I don’t have
Yesterday called multi choice and I was told that I upgraded to premium but they can’t tell me which decoder only today I was told that I have a holiday home which I upgraded on the 23rd of July when I query that I don’t have them they said they will check and let me know by 10:30 as it was escalated called back after 10:30 to be told to call this number ***to be on hold for good 20 minutes with no one to answer my call
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DStv (MultiChoice)'s replyOfficial
27 Aug 2021, 13:11Hi Tshegofatso Ralesego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Aug 2021, 13:11
Official
Hi Tshegofatso Ralesego,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team