SE
Sven E
1 reviews | Active since Dec 2014
25 Jun 2015, 15:26
Charged for non-service - follow up
This is in response to:http://hellopeter.com/multichoice/complaints/charged-for-non-service-***<br> <br> There is no way to reply directly. My customer number is ***7.<br> <br> Rupert, you say \It is the responsibility of the subscriber to inform MultiChoice that they will not be using the service for the upcoming month. "<br> <br> I have been using DSTV for probably a decade"
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DStv (MultiChoice)'s replyOfficial
26 Jun 2015, 13:53Hello RiverBlue77,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation please refer to your personal e-mail address for further information with regards to your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation please refer to your personal e-mail address for further information with regards to your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
DStv (MultiChoice)'s reply26 Jun 2015, 13:53
Official
Hello RiverBlue77,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation please refer to your personal e-mail address for further information with regards to your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation please refer to your personal e-mail address for further information with regards to your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta