Charged for non-service

I have been using DSTV for the past several years. Every month when I want to use it I pay the subscription + reconnection fee in advance by EFT. Once I want to stop using I stop making transfers and DSTV disconnect me in the first week of the month I haven't paid for.<br> <br> I paid R699 to DSTV at the end of February so that I could watch in March and then did not pay again, as I moved from Cape Town to Joburg on the 1st of April. For the next 6 weeks my decoder was in storage in Cape Town as I looked for a place to live. <br> <br> When I tried to reconnect at the end of May I found my account was R481 in arrears because DSTV had not disconnected me in April but instead charged me a full month's viewing in April, even though I didn't pay and couldn't even watch DSTV. I phoned them to explain but they said I can't prove this. I told them I was willing to provide a sworn affidavit but they declined my offer. <br> <br> So now if I don't pay R481, DSTV will disconnect my service, even though I have paid R750 for June. <br> <br> I WILL NOT pay the R481 and DSTV can disconnect me. I will never subscribe again, ever, so you will not only lose your R481, but also permanently lose me as a client. REALLY poor service